Capital Auto Shop is looking to recruit an experienced Auto Body Estimator to join our team. This is an excellent opportunity for someone who is looking for long term growth and opportunity at a growing business.

Job Responsibilities:

• Meet and greet customers, assist them through all phases of the repair process.
• Establish rapport quickly, with all types of customers by being empathetic, kind, and professional with all clients.
• Prepare estimates in accordance with the our protocols and have the ability to upload estimates and images that meet those standards.
• Maintain contact with customer while vehicle is in the repair process along with communicating regarding status of repair.
• Prepare and submit claims and collect all outstanding payments.
• Reconcile and prepare for invoicing final invoices that match approved estimates.
• Contact owner well in advance of completion to communicate when they can expect the repair to be completed.
• Strive for top customer satisfaction and remind customers that the best thing they can do for us is to leave us a review.

Job Requirements:

• Must have a valid driver’s license
• I-Car training history required
• Knowledge of CCC ONE Management Systems and Repair Workflow
• Team oriented, flexible and focused on maintaining a high level of Customer Service
• Demonstrate working knowledge of DRP insurance procedures and practices
• Ability to effectively manage multiple projects independently and in a fast-paced environment
• Overall, have a positive attitude and be easy to work with so the team can succeed

Experience:

At a minimum, 2 years experience as a body shop estimator.

Capital Auto Shop is looking to recruit an experienced Auto Body Detailer to join our team. The chosen candidate will play a pivotal role in enhancing customer satisfaction by ensuring cars are in pristine condition after repairs. This includes our complimentary car wash as well as a range of detailing offers.

Key Responsibilities:

1. Interior and exterior cleaning and detailing according to the various packages we offer.
2. Experience with services such as: Engine Bay Cleaning, Odor Neutralization (with Ozone generating machine), Protective Wax, and Pet Hair Removal.
3. Operate vehicles in a safe manner with adherence to all traffic rules.
4. Be familiar with proper handling of chemical cleaning supplies and equipment. Wear correct personal protective equipment and be protected from ozone.
5. Ensure all tools, equipment, and work areas are maintained in a clean, organized, and safe manner.
6. Interact professionally and courteously with team members and customers, providing top-tier service.
7. Work closely with the repair and service team to ensure timely completion of tasks.
8. Stay updated with the latest techniques and products in vehicle detailing.
9. Take before and after vehicle photos and share them with company email.
10. Communicate with management any problems found during detailing (pain issues) or if additional services (like pet hair removal) are necessary.

Qualifications:

• Previous experience in auto detailing is required.
• Valid driver's license.
• Familiarity with the detailed processes of vehicle interiors and exteriors.
• Ability to identify areas of concern on vehicles.
• Strong attention to detail and pride in providing high-quality work.
• Good communication and customer service skills.
• Physically capable of performing the duties of the position, including lifting, bending, and long periods of standing.

Our Detailing Packages

Besides our complimentary wash (performed with each repair) we have 5 detailing packages for Car/Crossover and SUV/VAN/Truck. Each package has a check-list but the summary is as following:

• Premium Wash: Basic wash, hand dry, and windows.
• Basic Detail: Inclusive of premium wash plus trunk, seats, tire shine.
• Complete Detail: Comprehensive interior and exterior detailing, inclusive of shampooing carpets and mats, leather and vinyl treatment, door jambs, gutters, and spray-on wax.
• Interior Detail: Focused on the inner beauty of the car including shampooing carpets and mats, leather and vinyl treatment.
• Exterior Detail: Ensures the car's exterior shines with detailed attention to wheels, tire shine, door jambs, gutters, and spray-on wax.

Add-on Services

We also offer add on services which the candidate should have experience with:

• Engine Bay Cleaning
• Odor Neutralizer (Ozone)
• Protective Wax
• Pet Hair Removal

Compensation:
Pay will be based on experience.

How to Apply:
Interested candidates should submit the form detailing their experience and why they are the best fit for the position. We thank all applicants for their interest, but only those selected for an interview will be contacted. Capital Auto Body Shop is an equal opportunity employer.